It is a consistently proven fact that a person’s impression of you is made within seconds and that impression quickly becomes their belief. And rightly or wrongly, once made it is extremely difficult to change their new found belief of you. In fact many would say impossible during the time constraint of a Flight Attendant interview. It is critical that any impression you make is the one that you want to make, but be critically sure that your first impression is perfect.

It means that any communication that you provide to become a Flight Attendant must be appropriate. It will mean that any phone conversation you have is polite and politically correct. It will mean that your Flight Attendant resume will be free of spelling mistakes or grammar errors and it means that your grooming will be immaculate at your Flight Attendant interviews.

Further to your grooming is presentation. This includes how you carry your self, interact and even socialize with others. There is no excuse for less than immaculate grooming and perfect presentation.

To assess your presentation, take look at you through another’s eyes. Do you like what you see, what you hear, what you touch, and even smell, and is it appropriate or suitable in fulfilling what is needed to become a Flight Attendant?

While everyone has the democratic right to adorn, bath and clothe their bodies in a manner and style of their own, their success at becoming a Flight Attendant will be determined at how well they fit the image that the airline portrays. And when it comes to your Flight Attendant interviews less than business standard presentation is not acceptable.

That means no visible tattoos, visible body piercing or outlandish hair styles. Certainly I would applaud you for your belief of self expression, but an airline employer doesn’t care about your self expression at your Flight Attendant interview or subsequently you if it doesn’t fit their image.

Like it or not, an airline employers expected presentation standard maybe in stark contrast to yours. The reality is however, that it is the respective airline employer’s standards that count when it comes to your chances of becoming a flight attendant.

So what are the grooming and presentation standards for men attending a Flight Attendant interview? Yes, although this article is focused on the standards for male Flight Attendants, females will still benefit from much of the information.

BODY: Do not wear bracelets, show tattoos or any body piercing. Period! Be sure that your hands are appropriately manicured which includes no chewed fingernails or cracked of flaky skin. Should you need to wear make up be sure that it is not visible. A cover stick or similar is acceptable. Non greasy moisturizer is also okay.

HAIR: Do not try to make a statement with an out of ‘normal’ hairstyle. Avoid radical hair styles like the wet look, a gelled flat or blown in the wind look. Only a professionally cut and clean style is acceptable. Product use should be used sparingly if needed for minimal control to achieve a complimentary natural look. Remember, this is an airline Flight Attendant interview.

Your hair should be no longer than your collar at the back and preferably above your ears on the side. Your fringe should be above your eyebrows and out of your face. Growing out colors or “abnormal colorings” should be ‘normalized’ and side burns should be trimmed and no longer than level with your middle ear. Beards or goatees are definitely not recommended and if you do sport a moustache then it must be trimmed and no longer than the corners of your mouth.

ATTIRE: Every airline has their corporate image that is predominantly displayed through their Flight Attendants. Some are casual while others are formal. Unless you can clearly identify what it is, or know what the recommended expectation of their Flight Attendant interview dress code is, then stick to immaculate presentation with a suit and tie.

Your interview attire should preferably be a Navy Blue Suit. A Black Suit can be your second choice but no other color should be worn! Suit fashions come and go from single to double breasted and back again. Simply wear the suit fashion of the day.

Your shirt should preferably be a white long sleeve collared shirt only. A cotton polyester mix is ideal and preferably no collar buttons. Your second color choice is light blue only. Approximately 1 to 1.5 cm maximum length of your shirt cuff should show at your wrists with your suit jacket on and your arms by your side.

Your pants should provide for a business belt and this should be black leather with silver or gold buckle. No big buckles, gimmicky studs or engravings.

Ties are very individual but be sure that it complements your suit color and complexion. If in doubt seek professional help or stay moderate. A classy tie however is a class statement. It is naturally a central focus so do take the time to get it right. Stay clear of outlandish flamboyant colors or floral designs, animals and gaudy patterns. Knitted ties are best left for Grandpa.

And like suits, the fashion for tie knots comes and goes from School Boy knot to Windsor. While it is acceptable to wear a School Boy knot, a Windsor knot is the preferred. It is always centered, square, even, and looks professional.

Your footwear should be black and lace up. No boots. They must be brilliantly clean with no scuffed or worn heals.

Socks should be black or navy blue and knee length nylon cotton mix. Long socks avoid showing any shin skin when seated. No patterned, motive or explorer socks!

ACCESSORIES: Your wrist watch should be dress standard only. Nothing gimmicky, worn or non-business like. Finger adornment is a maximum of one ring per hand. Ring finger or dress finger only. (Females slightly different)

Contacts or sight glasses can be worn but fashion sun glasses cannot. Do not wear your eyewear with a string or necklace. Do not store your sun glasses that you wear to your Flight Attendant interview on your head!

Be sure that all accessories such as mobile phones, pens or wallets in pockets are not visible or noticeable. Your Flight Attendant interview documents along with your phone, wallet and other necessities should ideally be carried in a smart leather attaché or slim brief case.

Be sure your hygiene is washed and clean. This means gentle use of deodorant and if preferred, after shave also.

Putting all this together for your Flight Attendant interview can be a challenge. However now that you know it, there really is no excuse for less than immaculate grooming and perfect presentation.

Certainly dress standards change regularly and often over time, but immaculate, conservative and stylish presentation for your airline Flight Attendant interviews never will.

Certainly flight attendants are individuals, but many identifiable traits of a typical flight attendant can be identified. All applicants will be positively cheerful and sport a happy disposition. They will also understand impeccable grooming and professional personal presentation. However for the most part, the successful flight attendant will possess the values and required communication standards of the interviewing Airline, and this can be markedly different between the airlines.

They maybe focused on first class VIP, relaxed business or holiday passengers, however in order to achieve its identifiable corporate image and brand, the airline interview process for flight attendants must identify and adhere to a matrix of values and guidelines upon which they can achieve consistency of a standard amongst their selected flight attendants.

The flight attendant interview selection process must adhere to this matrix template to enable consistent professionalism and fairness in the process and yet allow for the unique differences of every individual in a non discriminative way.

When attending any airline flight attendant interview, impeccable grooming and professional personal presentation must be first and formost. And while many of us can talk amongst our friends, not all of us are good communicators with strangers.

Your knowledge of the airline and enthusiasm for the flight attendant position will also be front and center to some of the questions that you will be expected to answer.

Understand that you will be observed at all times, even before and after your interviews. While this can possibly be nerve racking for some, it will be the questions that you are given during your interview that will probably most challenge you.

And while rote learning of particular specific questions for your flight attendant interview on the whole can be useful, it is not nearly as effective as knowing why and how the interviewer wants a question answered.

When you know the reason for a question being asked and the format required to effectively answer it, any question can be answered with confidence and completeness.

Back ground knowledge of your chosen airline and complete flight attendant interview preparation will certainly dispel any jitters and add to your over all presentation and delivery.

Your knowledge of the airline and that of the flight attendant job role will provide a great reference base upon which to be able to naturally answer any questions. By then drawing on your own experiences when giving an answer you’ll be able to provide consistency and accuracy in your answers without fabrication.

So first and foremost be positively cheerful and sport a happy disposition. Understand what impeccable grooming means from an Airline interviewer’s perspective and be professional in your personal presentation.

Learn to be a great communicator with all people. Demonstrate your interest and knowledge of the airline and the flight attendant position and relate your personal experiences to the questions asked of you at every opportunity.

And always remember that you will be observed at all times!

While the career path of an airline Flight Attendant is just way too good to miss out on, by knowing the objectives of an Airline during your flight attendant interviews it can’t help but provide a greater degree of confidence in what is required.

This can only reflect positively for you in the eyes of your airline Flight Attendant interviewer.

You attend an Airline Interview to secure what many people the world over think is the most fantastic job in the world. To become an airline Flight Attendant!

And so the very reason that an airline interview takes place and you answer a series of questions is to give the interviewer or effectively ‘the airline’, the opportunity to employ you as a flight attendant. After all, that’s what they are trying to do, employ flight attendants.

Unfortunately for you and possibly them is that you only have a miniscule time frame relatively speaking, to tell them how good you are or would be, as a flight attendant. (Please be humble)!

That means that you have to sell yourself. The best way to do that in an interview situation is to relate the interviewer/s questions to your experience and follow the SAO method in your answer!

What’s the SAO method to answering questions? The SAO system is a formula that airlines use to identify qualities in a flight attendant applicant by the answer they give to a targeted question. In answering a question you will recall a ‘S’ituation or problem, you tell what ‘A’ction or remedy you took to right that situation and you summarize what the ‘O’ut-come was. (SAO)

While a good interviewer should identify and draw out the required information from you if they think you show promise, don’t risk them having to draw the required response out of you and simply give them what they are looking for by being totally complete with your answer in the first response.

That means practice the SAO method with any question that you can think of until you are naturally comfortable with it. Being naturally comfortable is also critical! The best way to be natural is to be confident, utilize your communication skills, have prior knowledge, be prepared and answer relative to your own experience.

And if you practice answering questions relative to your own experience your believability or genuine factor increases because your body language will naturally be in harmony with what you are saying.

It may seem strange but true to some but according to language experts, your answer, or in effect your message is being received by your interviewer in a strangely disproportionate way to what most of us would probably think.

What you say will account to just 7 of your message, and your body language will account to a whopping 55% of your message.

So the message is clear. Take the time to practice and provide answers relative to your own experience. This will enable you to be as naturally comfortable as you can be to display your response positively using the SAO system to answer all questions.

In order to submit an application for a job as a flight attendant, the first thing you have to do is find out which airlines are hiring. Once you know that a specific airline is posting ads for flight attendant jobs, then it is time to do your research. You have to read the ad thoroughly to find out what documents you must submit with your cover letter. You have to make sure you gather all the documents you need. Then you have to write a cover letter that will really stand out among the many submitted, so it is not a chore you should take lightly. If your cover letter doesn’t do a good job of giving the employer an adequate look at how you can be an asset to the airline, the person reading the letter may not even bother to read the rest of your resume.

Once you have everything in place and you write the best possible cover letter to submit with your application, you cross your fingers and hope to get a call for an interview. Airlines usually hire ten or more flight attendants at the same time because they want to have enough students for a class. They usually have their own training facilities to train those selected through the interviewing process. It is important to realize, though, that even while you may be selected to complete the flight attendant training, you will not be officially hired in this position until you pass the training with a score of at least 90%.

Along with the book work, assignments and tests, you will also have to go through several modules of on-the-job training. This involves taking part in mock evacuations so that you will be prepared for dealing with emergencies on board the plane. Your instructors will act as passengers and you will act as the flight attendant as part of the evaluation to determine your customer service skills. The training that you do have to go through is gruelling, but it is worth it when you get the job.

You have to demonstrate that when you are on the job, your focus is solely on the safety and security of the passengers. You do need to have an outgoing personality, but you will also need to exercise diplomacy and tact in many situations. This is what the examiners will be looking for in the hands-on parts of the training.

When you find the sample letter that really appeals to you, you are not permitted to copy it directly. You have to make it your own so that your individual personality comes through in your application. There are some basic hints to help you in writing the letter. For example, you should always use the same kind of paper for your cover letter as you do for your resume. White business paper made of 100% cotton is the type of paper than experts recommend you use for a cover letter and resume for any job.

From the sample letter, you will see where you should place your name and contact information. This should be front and center at the heading of the letter. Make sure you include your home and cell telephone number information and your email address so that the employer does not have to waste time getting in contact with you should you be called for an interview.

The cover letter should take the form of a business letter. Once you have your contact information in place, move to the left hand side of the page and write the date. Next you include the contact information of the person to whom you are sending the cover letter and resume, exactly as it is written in the job posting. You should always keep the salutation formal and use a colon for the punctuation.

The body of your cover letter should not be any longer than one page. You should be able to condense everything about you in three or four paragraphs that highlight the qualifications and skills you want the employer to notice and look for in your resume. When you complete this body, the closing should consist of one word ?incerely? This makes it formal. Leave a space between the closing and your typed name so that you have room to personally sign the letter.

In your cover letter, you should not beg for an interview. Simply stating that you will be available for an interview is sufficient. You should never mention what salary you expect to receive, but if this is mentioned in the job posting the best way to cover it is to say that salary is negotiable. Don’t give suggestions for the company in your cover letter and don’t mention your references. These are included in your resume.

Summarize your experience as a flight attendant in other jobs by simply telling the types of jobs you have had in this industry and your total number of experience in years. If you have held a leadership role in the past, make sure you include this in your cover letter because it will show the employer that you are interested in advancing in your career. This will give the employer a brief glimpse of your qualifications in this area of expertise.

Since flight attendants are required to have a high level of education in addition to the specific training needed for the job, you do have to include this information in your cover letter. If you have a university degree, you will have a better chance of being noticed than a person with a two-year course, for example. Therefore it is important for you to place your level of education front and center in your cover letter.

If you speak any foreign languages, you should list them in your cover letter. Since being bilingual in one of more languages is a skill most airlines are looking for in flight attendant applications, this will give you a foot in the door. When you do have the ability to converse in languages other than English, you will be a great prospect for a position as a flight attendant on overseas flights.

Your experience in customer service is almost as important as your education and skills when applying for a flight attendant job. You do not need to go into detail, but if you have dealt effectively with difficult passengers or if you have been on flights where passengers panicked because of problems, you should give a brief outline of these experiences in your cover letter. There is no doubt you will have a chance to elaborate further when you are called for an interview.

When you do apply for a flight attendant job, make sure you read the instructions included in the ad for the position. Some airlines will only accept applications that are emailed, so you do have to make sure you attach your resume and your cover letter to the message. You may have impeccable skills and qualifications, but if you don’t follow the directions, then your application will not even be considered.

Once you have all your documentation in place and you write the cover letter and your resume, then you submit and wait anxiously for a call for an interview. This interview may be conducted over the telephone if you do not live in the vicinity of the head offices of the airline or you may have to go to the nearest airport to meet with the human resources personnel. More often than not, the airlines hold an open house interview in which all applicants where you meet with the recruiters and pass in your resume and application at the same time. This will give the recruiters an opportunity of how well you conduct yourself when speaking to a group of people because you will have to give a short description of your work experience and qualifications to the group. After this open house interview, the recruiters will select the applicants they want to interview one-on-one and will announce the names of those that they would like to stay or come back later for a second interview. You may have to return home and wait for a call for the second interview or receive notification by mail. In this second interview, you will be questioned by a panel and you may have a scenario in which you have to demonstrate your skills at handling problems that could arise onboard the aircraft.

How often an airline does hire flight attendants depends on their needs. Since airlines have their own training facilities, they may wait until they have openings for a few jobs or several airlines may work together to hire enough flight attendants to fill a class. Once you do submit your application and have gone through the first stage of the interviewing process, you should never call the airlines to check on your hiring status. Don’t narrow your possibilities by applying to only one airline ?apply to several and hope to get hired by one of them.

Even when you pass the interviewing step, you still have to pass the training required by the airline to be officially hired for the position. This training could be from 4 to 7 weeks in duration depending on the size of the airline and the number of flights it has. There could be between 30 and 100 trainees in the class, which starts at about 8 in the morning and runs until about 4:30 or 5 in the evening. In this training you learn emergency evacuation procedures, how to deal with safety and security issues, how to handle difficult or nervous passengers as well as flight regulations and procedures and the company policies. You do need to pass this training with a mark of at least 90%.

In order to determine whether or not you qualify for a flight attendant opening when it is posted, you do have to read the ad to find the qualifications that the employer is looking for in the applicants. The minimum level of education required by all airlines is a high school diploma, but this is just the minimum. Most of the flight attendants that are hired today have a college or university degree. Even though this education does not give you the training you need to work as a flight attendant, it shows the employer that you are willing to work hard in school to better yourself.

One of the major qualifications that you will need to be successful in obtaining a position as a flight attendant is exceptional customer service skills. You don’t necessarily need to have experience in this area because it will come with practice once you start the training for the job. However, if you do have experience and have a good reference to attest to this, you have a better chance of getting the job. Many people don’t even realize that they do have this experience and never put it on their resume because they think they should only list the skills that are related to other aspects of air travel. If you worked in any area in which you dealt with the public, you should list this on your resume as customer service.

Fluency in more than one language is one of the qualifications that will really make your application for the job stand out. Airlines fly all over the world and deal with customers that speak many different languages. Fluency in English is a requirement and unless you are fluent in English you will not get a job as a flight attendant in any English speaking country.

You do need to have a passport because of the different countries you will be flying into. You must also be neat in appearance, with no tattoos, visible body piercings or wear offensive jewellery. You must also be willing to relocate in some cases when you apply for one of the openings for flight attendants and of course, you must be willing to work shifts that will require you to be away from home for short periods of time.

If you haven’t got easy access to the Internet, use more traditional methods – visit a business library and read through annual reports, or call the company and ask for information to be sent out to you.

Prepare answers to the most frequently asked interview questions. In particular, those questions that you may find difficult to answer and work out how you will cope with them.
Here are some examples of common questions:
Why did you apply for this job?
What do you know about our company?
Why should we give you this job and not someone else?
What are your outstanding qualities?
What are your weaknesses?
What would you like to be doing five years from now?
Why do you want to leave your current job?
Why did you leave your last job?
What motivates you?
What is your ambition?
What is your biggest achievement?
How do you handle rejection?
How do you handle tension?
How do you take direction?
What would your last boss say about you?
What were the minuses of your last job?
What have you done that shows initiative and willingness to work?
What do you see as the main responsibilities of a ___________?

For a comprehensive list of interview questions and answers you may want to consider purchasing or borrowing “Great Answers to Tough Interview Questions” by Martin John Yate.

To succeed in any interview you MUST:
Be on time. Aim to arrive 10 to 15 minutes early giving you time to relax and get a feel for the company.
Give a firm handshake and smile during the introduction. You must not underestimate the importance of this. It is your first impression and there is no worse start than a sloppy handshake.
Be pleasant, poised and maintain eye contact as much as possible.
Be aware of your body language. Don’t sit with your arms folded. Try to be open and relaxed.
Listen carefully to questions; dont be afraid to ask for clarification and take time to think about your answers. Silences will seem a lot longer to you than they actually are.
Be honest. You wouldn’t want your employer to lie about your career and salary prospects so stick to the truth about your jobs and qualifications. These things are easily checked out.
Always try to support your answers with examples of past achievements.
Be clear and concise.
Avoid saying negative things about your last or current employer.
Prepare questions for the interviewer.
Thank the interviewer at the end of the interview and reiterate your interest in the position.
Don’t let the interview drag on by overselling yourself if you see signs that the interview is coming to a close.

The resume must emphasize that you are capable for cabin crew’s major responsibility – high standard of customer service. Like the impression you want to set on the recruitment day, the resume should go along with that too.

This is the format what Mark did in his resume. He specified his major responsibilities in his job details & his achievements as well. Since you’re applying for flight attendant position, then, responsibility & achievements should have connections with the flight attendants’ duties & responsibilities.

These are what considered to be desirable preparation for the big day.

1 – Got a hair cut the day before the recruitment date.

2 – Prepare the suit. Find the right color combination of Polo & neck tie.

(Tip: Light colors give a light impression to the dresser.)

3 – Clean the face. Shave mustache if necessary. Have a concealer that perfectly matches the color of your face. This will be a great help in covering dark spots on the face. For men, asked somebody to teach you how to apply concealer on your face.

4 – Visit a dentist & clean the teeth on the day before the selection date.

(Tip: It always feels good to smile, when you knew that you have white & clean teeth.)

5 – Clean your fingernails.

1st Round : will group in a group of 10 for group interview. They will ask u to introduce yourself, and another questions. It can be any questions.( Ex: why u wan to join SIA, tell us about a good or bad customer service that u had encounter)

If you are selected in 1st round, then u will go to Kebaya Fitting / Skin check round.

There are uniforms & sandals, u will need to change into the uniform, and walk towards the interviewer. They will look at your posture, fingers, skin or anything that is not cover by the uniforms, and also to check whether u had any tattoos on your feet. ( this is what i think because they never mention what they are looking for)

Again, you will know whether you are in or not for the next round after this. Then u will go to round 2.

Round 2: 1 to 1 interview. The interview will ask all sort of situation questions, and see how u react to it.

Once again, another heart beating round , if u are selected, then u will proceed to the Final Round.

Final Round : 2 to 1 interview. 2 Interviewer will be there, u will need to introduce urself, then they will ask questions from there.

You will know on the spot whether u are selected or not.

Assessment Day
Assessment Day is about 2 weeks after Open Day. It lasts all day starting with knowing more about EK and Dubai + FAQ, follow by various tasks – 1) discussion, 2) another arm reach / appearance check, 3) English proficiency test, 4) final group discussion. There are 3 elimination rounds as the day progresses. So if you’re successful throughout you could be there from 8.30am to 5~7pm. At the end of Assessment Day for those successful, you sit for your Psycometric papers and be informed of date for Final Interview.

Final Interview
This is conducted by the EK Recruiting Officers and usually takes place very soon after Assessment Day. There will be documents you have to prepare and bring with you. Result of Final Interview will be made to you either via email or phone call from Dubai, 2-6 weeks after your Final Interview.

The training at Emirates is intensive and lasts for 6 weeks. Not counting the introduction week. You’ll have 2 weeks of Security & Emergency Procedures, 1 week of First Aid Response and finally 2 weeks of In-Flight Service.
The First week will be used to finalize paperwork you’ve submitted prior to joining Emirates, and will introduce you to the company. On the 2nd day you will go for your uniform fitting !

What is SEP ?

SEP stands for Security & Emergency Procedures. These define the “How To’s” of evacuating an aircraft during emergencies. It lasts for 2 weeks and is great fun. You get to do real emergency evacuations on full-size, rollercoaster simulators of the Boeing 777 and the Airbus A340/30.

Do I have to swim ?

Yes. You’ll be tested for ditching, which includes an eventfull afternoon bobbing around on the slide-raft. The pool is deep, an average person won’t be able to touch the bottom. You’ll be wearing a Life-Jacket so don’t panic, you’ll float. Another thing, the pool is freezing cold. You’ll be in clothing, from top to bottom. You’ll have to climb back on the raft, so practice in your local pool…

Is SEP training hard ?

Yes/No. Depends on your methods. There’s a hell a lot of information to take on. Learning emergency drills by heart and equipment location of 5 different aircrafts. But as the days go by, you’ll familiarise with all of that, and it will in turn be easier towards the end. A good dose of revisioin every night is essential.

What are the facilities like ?

Erm, brilliant ! Emirates have spent an amazing amount of money do rebuild a spanking new Training College with state of the art facilities, from BIG simulators, to freezing cold pools along with classrooms, inflight service trainers and all sorts. You’ll be amazed at how good these are. Making it very easy for you to learn quickly & efficiently.

What’s First Aid about ?

Well, in case you encounter an injury or sickness on-board your flight, you’ll be able to respond with your first aid skills learnt at college. You’ll get to practice CPR, bandages, and learn a lot of medication names… You’ll be the perfect nurse at the end !

What do I learn during Service Standards ?

Well everything service related. With a focus on how to deliver food, drinks, how to answer Skywards questions, the service sequences and much more. It’s an intensive 2 weeks. With lots to remember especially airport codes !

Is there any place in Dubai where you can find internet services in case of not having a notebook ? Is it necessary to travel in business attire during your joining travel ?

There are many internet cafes around. Not necessary to wear business attire. But they do expect casual wear.

Will be attending an assessment day in the near future and I am concerned about a small tattoo I have on my ankle. I am a male so is the no gone zone applicable to both male and females?

The tattoo on your ankle is fine as the male uniform covers up your body totally.

If for some reason I become homesick and want to return home, do I have to pay for my training that Emirates provided for me? And is there a minimum period you cannot leave such as a contract?

You will sign a contract for 3 years with a probation period of 6 months, you are entitled to 1 rapatriation ticket with emirates to your ALD (annual leave destination). I’m not sure about the training fees though, I think they will deduct some kind of money from the time you spent in Dubai. But for sure, in the first few weeks you won’t have time to get homesick.

What is the schedule for the first week in Dubai? When do you receive your medical and what does this involve?

The first week involves paperwork mainly with corporate induction. On the second or third day you will get your uniform. Medical is in the first week, all they do is check you record to see if it’s the same as you provided, update your vaccinations and that’s it. Oh a drug test is also done…

If I fail on training, what happens?

You resit or go home.

Where can I get some documents and videos about training for courses?

No documents or videos have leaked from the training center. Those are confidential documents so it is unlikely you’ll find them.

If a group of applicants have been called in for an interview at the same time, some airlines will have the job applicants take turns speaking in front of the others in the group. This can help determine one’s public speaking skills.

Some airlines will also ask you to complete a short written test during the interview process. These will usually be multiple-choice and will focus on issues relating to customer service.

It is also very important to arrive to the interview neatly dressed and well groomed. This is key in order to set a good first impression for any job, but is especially true for cabin crew positions, where appearance and personal hygiene are important components of the job.

* Poor personal appearance.
* Overbearing, overaggressive, egotistical behavior.
* Lack of goals, lack of purpose.
* Inability to relate personal qualities to flight attendant duties.
* Unable to relate real-world examples when asked behavioral-type questions.
* Lack of enthusiasm – passive or indifferent.
* Inability to listen to the interviewer; too focused on how you are going to respond.
* Making derogatory remarks about a previous employer.
* Overemphasis on compensation.
* Bad body language.
* Concerns over relocation.
* Lack of tact, maturity, courtesy.
* Evasive, making excuses for unfavorable factors in work history.
* Inability to maintain a conversation, poor communication skills.
* Lack of commitment.
* Failure to ask questions about the flight attendant position.
* Unable to make a commitment on a training start date.
* Very little knowledge about the duties and responsibilities of a flight attendant. (see Duties and Responsibilities section)
* Persistent “What can you do for me?” attitude.
* Lack of preparation – no knowledge of the airline, resulting in an inability to ask intelligent questions.

* Laptop or notebook computer: a computer is valuable for keeping electronic versions of your notes, for logging onto the Internet (to visit AirlineCareer.com), and for checking email.

* Portable phone: portable telephones are helpful if you are caught in traffic and running late to an interview, or if your flight is delayed.

* Cassette recorder or memo recorder: these are useful for taking quick notes and for interview practice.