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Emirates To Boost Recovery Services To Thailand

Posted in Airline News, Emirates AirlineNo comments

Emirates announced today that it will boost its ongoing initiatives to facilitate travel for passengers affected due to the closure of Suvarnabhumi Airport, Bangkok, by operating two additional, special flights to U-Taphao Airport until 5th December as well as re-instating its scheduled flight EK372/373 (Dubai-Bangkok-Dubai) effective 6th December.

The Dubai-based airline has previously operated a recovery flight each to U-Taphao Airport and Chiang Mai Airport, bringing back close to 600 passengers. It has also offered passengers the option to re-route their travel from alternative airports in Thailand and other South East Asian points such as Kuala Lumpur, Singapore or Hong Kong.

Emirates third recovery flight, a Boeing 777-300 aircraft departed Dubai today for U-Taphao Airport. It will return on 4th December carrying 380 passengers. Emirates choice of wide-bodied Boeing 777 aircraft is deliberate to ensure that the maximum number of passengers can be recovered from Bangkok.

The fourth recovery flight will depart Dubai on 5th December and will also bring back 380 passengers. At present the flight is scheduled to operate to U-Taphao Airport, but it may be re-routed to Bangkok if the on-ground situation improves further. Passengers wishing to travel to Bangkok can contact Emirates’ Reservations in their local markets to book themselves on the fourth recovery flight, subject to seat availability.

Emirates has also positioned additional flight and cabin crew in Thailand in preparation for the resumption of services.

Richard Vaughan, Emirates Senior Vice President Commercial Operations, East Asia and Australasia said: “Emirates is pleased to note that Bangkok’s international airport is slowly resuming operations. As the main terminal is still undergoing checks and cleaning, and flights are being allowed to operate from a smaller facility at the airport, we will only resume operations with the daily, scheduled EK372/373 service between Dubai and Bangkok starting 6th December. We will continue to closely monitor the situation and will resume all operations once the situation has returned to full normalcy. The safety of our passengers and crew is of utmost importance and we would not wish to compromise it in any way.”

EK 372 will depart Dubai daily at 09:40hrs and touch down in Bangkok at 18:40hrs. Return flight EK373 will depart Bangkok at 20:25hrs and arrive in Dubai at 23:55hrs.

Richard concluded: “We request customers to contact their local Emirates offices for further updates, and before embarking on a journey to/from Bangkok.”

Emirates Airport Services and local offices are ensuring passengers are well cared for. Emirates staff in Thailand have organised hotel accommodation for stranded passengers and road transportation under security cover to bring passengers to airports from which Emirates is operating recovery flights.

Flight EK384/385 (Dubai-Bangkok-Hong Kong-Bangkok-Dubai) will remain cancelled until 12th December. EK418/419 (Dubai-Bangkok-Sydney-Auckland-Sydney-Bangkok-Dubai) will overfly Bangkok and operate on direct routes until further notice. Emirates hopes to resume these services once the airport facility is fully operational.

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